White-Glove Delivery

White Glove

Room-of-choice placement, assembly and debris removal — coordinated through partner carriers Pilot and CEVA for large furniture and high-value freight.

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What is ShipMay's white-glove delivery service? White-glove delivery goes beyond curbside drop-off — room-of-choice placement, assembly and debris removal, coordinated through partner carriers Pilot and CEVA. Available to any customer, not limited to project freight.

How it works

01

Tell us what's being delivered

Item type, dimensions, weight, declared value, pickup and delivery address.

02

Choose a tier

Basic through Premier — matched to how much handling the delivery needs.

03

We coordinate with Pilot or CEVA

Tender and scheduling handled through our partner network — same order flow as the rest of your freight.

04

Track to delivery

Status and documents land under the same order.

What is included

These are ordered, priced, tracked, documented and reconciled on this platform by default — exceptions are flagged below
Available to any customer, not limited to project freight
Five service tiers — Basic through Premier
Room-of-choice placement (Room of Choice, Deluxe & Premier)
Unpacking and debris removal (Deluxe & Premier)
Assembly, with or without tools (Premier)
Two-person delivery team as standard for white-glove
Delivered through partner carriers Pilot and CEVA
Best suited for large furniture and high-value freight
Same order flow as the rest of your shipment

Service Tiers

Five tiers, matched to how much handling your delivery needs:

TierWhat's included
BasicDelivered outside the door
StandardDelivered to the first safe entry point inside the home, inspected on arrival
Room of ChoiceDelivered to the room you designate
DeluxeRoom of Choice, plus unpacking and debris removal — typically includes one flight of stairs
PremierEverything in Deluxe, plus assembly (with or without tools)
White-glove deliveries typically run as a two-person team. Stairs beyond what a tier includes, and other site-access conditions, affect pricing — confirmed when you request a quote.
// Transportation is performed by FMCSA-authorized partner carriers; ShipMay provides the system, rate comparison, tender and coordination.

Other ways to move freight

Get a White-Glove Quote

Tell us the item, the delivery address and the tier you need — we will quote it through our partner network.

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