Privacy Policy

1. Scope

This policy explains how EMAY LLC handles information when you visit this website, use the demo environment, or engage with us.

An important distinction: Under on-premise deployment, the business data you process through the software — customers, orders, quotes, financial records — resides in your own environment. We neither collect nor access it, unless you explicitly request support. This policy primarily concerns this website and the demo environment.

2. What we collect

• What you provide: name, email, phone and message submitted through our contact form;
• Automatically logged: access logs (IP, timestamp, page, browser) used for security and troubleshooting;
• Data you enter into the demo environment for evaluation. Please do not enter real customer or commercially sensitive data there.

3. How we use it

Only to: respond to your enquiry, provide and improve the service, maintain security, and meet legal obligations.

4. What we do not do

We do not sell or rent your personal information, nor use it for third-party ad targeting. We share it only: with your authorization; with processors necessary to deliver the service (such as email and messaging providers); or where required by law.

5. Cookies and analytics

We use essential cookies for basic functionality. We also store your first-touch traffic source (search engine, WeChat, ad campaign) in your browser localStorage for 30 days to understand which channels work. That record is sent only when you submit an enquiry form, and contains nothing that directly identifies you. We may also use third-party analytics to understand page performance. You can refuse cookies or clear local storage in your browser, which may limit some functionality.

6. Retention and security

Enquiry records are kept only as long as needed for the communication purpose, then deleted or anonymized. We use transport encryption, access controls and audit logging, though no system can guarantee absolute security.

7. California residents’ rights

If you are a California resident, you may have the right to request disclosure of the categories of personal information we collect, request deletion or correction, and not be discriminated against for exercising these rights. We do not sell personal information. To exercise a right, contact us at the address below; we will verify your identity and respond within the period required by law.

8. Children

This service is intended for business users, not for individuals under 16, and we do not knowingly collect their information.

9. Changes

Updates to this policy will be posted here with a revised date.

10. Contact

EMAY LLC
9560 Buffalo Ave #100, Rancho Cucamonga, CA 91730
[email protected]